This is an online training program associated with FQI, Bangalore. This online training program deals with step-by-step decoding of ISO15189 and also include case study discussion and various other activities.

The trainees will be taught:

1. How to establish a quality management system.
2. How to prepare documents, create and maintain records.
3. How to resolve complaints.
4. How to identify non-conformities and initiate corrective actions.
5. How to prepare checklists and conduct audits.